Noticeboard

Supplementary Privacy Notice on COVID-19

Christmas Opening;

The Surgery will be closed on the following days;

Friday 25th December 2020

Monday 28th December 2020

Friday 1st January 2021

In case of emergency please contact NHS 111 who will direct you to the most appropriate service.

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The Surgery will be closed on Wednesday 20th January 2021 from 12:30 due to GP/staff training. We apologise for any inconvenience. In case of emergency please contact 111 service (Urgent Care Centre)

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OPEN SURGERY TEMPORARILY SUSPENDED

 

This is a precautionary measure in relation to the Coronavirus Pandemic

 

We will now be conducting our consultations via telephone.

 

Please contact the surgery through "econsult" or call reception and ask for a telephone call back with a GP. We envisage being able to resolve many problems in this manner, however, please be assured that if the GP needs to see you face to face, they will advise you of this on the call and book you in appropriately.

 

We have made this decision as a precautionary measure to keep our patients and team members safe.

 

We appreciate your understanding, Old Forge

CARE NAVIGATION

Our receptionists are here to help you get to the right service. Please don't be offended if they ask what the problem is when you call to make an appointment. The receptionist might suggest other professionals that could help you such as: Opticians, Pharmacist, Nurse, Family Services or Support Groups. Thank you for your co-operation with this.

Appointments

steth_pills_diaryGP consultations are held every morning and afternoon, except Wednesday afternoon. We offer a range of open and appointment surgeries. An additional clinic is held on a Monday evening for people who have difficulty getting to the practice during normal working hours.

  • Open Surgery - if you need to see a doctor about an urgent matter then a doctor will see you in open surgery. All patients will be seen in the order that they arrive. If you are being seen for a routine review, then it is better to book an appointment.
  • Appointments - to book an appointment, please telephone or call at the surgery between 08:00 – 18:00. The appointment will normally be for 10 minutes. If you feel that you require more time then please inform the receptionist.

Telephone Consultations and Minor Illness

There will be times when you have a problem which you feel could be dealt with by speaking to a doctor or practice nurse on the telephone. The doctors and nurse try to make themselves available from 11:30 to 12:00 daily. If the doctor is busy with patients, they will call you back when they have finished their surgery.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Booking On Line

Please note that ALL blood test appointment for nurses need to be made in the morning in order for the bloods to be sent to the Pathology Lab after morning surgery. Early morning nurse appointments are reserved for fasting blood tests.
All other tests / consultations should be booked into the nurses afternoon sessions.
Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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