Supplementary Privacy Notice on COVID-19

The Surgery will be closed on Thursday 24 September 2020 from 12:30 due to GP/staff training. We apologise for any inconvenience. In case of emergency please contact 111 service (Urgent Care Centre)




This is a precautionary measure in relation to the Coronavirus Pandemic


We will now be conducting our consultations via telephone.


Please contact the surgery through "econsult" or call reception and ask for a telephone call back with a GP. We envisage being able to resolve many problems in this manner, however, please be assured that if the GP needs to see you face to face, they will advise you of this on the call and book you in appropriately.


We have made this decision as a precautionary measure to keep our patients and team members safe.


We appreciate your understanding, Old Forge


Our receptionists are here to help you get to the right service. Please don't be offended if they ask what the problem is when you call to make an appointment. The receptionist might suggest other professionals that could help you such as: Opticians, Pharmacist, Nurse, Family Services or Support Groups. Thank you for your co-operation with this.

Repeat PrescriptionsNice_vlue_pills

If you have a condition which requires you to take regular medication, your doctor may supply these without seeing you each time. Orders can be placed in the following ways:

  • In person - leave a request with the dispenser
  • By telephone - on 01833 640217 option 2
  • By email - to
  • Online - via the link at the top of this page. New users will need to complete a simple registration.The NHS across County Durham and the Tees Valley is making changes to the way you order your repeat prescriptions.

Your community pharmacy will no longer be able to order your repeat medication, but you will be able to order your repeat medication directly with the practice, using the repeat ordering slip or online.
There is nothing to worry about – you will still receive the medication you need.


We usually dispense medicines to our patients who live more than one mile from a chemist.

Book your Repeat Prescription Online

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow 24 hours before collecting the prescription or 72 hours (3 working days) before collecting the dispensed medication.

If you require urgent medication, please contact the surgery between 8am and 6pm, we will endeavour to provide your emergency medication as soon as possible.  If the surgery is closed please contact the Out of Hours Centre on 111

Changes to Prescribing of Gabapentin and Pregabalin

Good practice requires that this class of drug is limited to a 1-month supply.  If your prescription for Gabapentin or Pragabalin is currently for more than 1 month then your quantity prescribed may be reduced. 

As these will be Controlled Drugs from 1st April prescriptions will be unable to be sent electronically to your Pharmacy and will need to be collected from the Surgery.  Prescriptions can still be collected by your Pharmacy, please discuss with them how this will be arranged.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website